Ningi Back Office

The modern back office for financial advice

Replace legacy systems like iO and Xplan with a single, AI-integrated workspace. Faster, simpler, and built for the way modern advisers actually work.

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Built to replace, not patch

Your entire back office in one place

Most adviser firms stitch together five or more systems — a CRM here, a workflow tool there, spreadsheets everywhere. Ningi's back office replaces the lot with a single, coherent platform that's modern, fast, and deeply integrated with AI.

Everything you need, nothing you don't

Purpose-built for financial advisers. Every feature designed around real adviser workflows.

Client Management

A single, unified view of every client. Contacts, relationships, dependants, and household groupings — all structured and searchable. Create accounts from leads or directly, archive and unarchive as needed, and merge duplicates without losing history.

Digital Fact Finds

Comprehensive fact-find forms with AI-assisted data capture. Clients can complete their own fact find via the portal, with changes flagged for adviser review and approval. Reduce double entry and eliminate paper forms entirely.

Tasks & Workflows

Customisable workflows for new business, reviews, and transfers. Built-in lead generation workflows track prospects from first contact through to conversion. Assign tasks, set deadlines, and track progress across your team with full visibility.

Income Reconciliation

The most comprehensive income reconciliation in advice tech. Set up fee expectations, upload bank and provider statements, and run intelligent matching — automatic, potential, and manual. Handles complex scenarios like many-to-one and one-to-many matching.

MI Dashboards

Three real-time dashboards — Management, Finance, and My Accounts — each tailored to role permissions. Track AuM, lead conversion, adviser income, review completion, workflow efficiency, and provider distribution at a glance.

Document Management

Store, organise, and retrieve documents with intelligent tagging and full audit trail. Share documents securely with clients via the portal, with automatic notifications and access controls.

Plans & Policies

Track every plan, policy, and product across providers. Automatic valuation feeds from 17 platforms keep everything current. Generate Plan Valuation Summary reports on demand.

Compliance & Oversight

Centralised compliance oversight with case checking workflows, competent adviser status tracking, and AI-powered review templates. Run structured compliance checks across client files with pass/fail grading.

Regulatory Reporting

Generate RMAR reports (RMA-J for annual regulated income, RMA-K for adviser charges and volumes) and New Business Register exports. All calculations handled automatically — just enter the reporting period.

Permissions & Roles

Granular role-based access control. Directors see everything, team managers see their function, advisers see their clients. Invite users, manage access levels, and suspend accounts — all with full audit trail.

The numbers speak for themselves

5+

Tools Replaced

One platform instead of a patchwork of systems

Live

MI & Reporting

Real-time management information across your firm

0

Data Silos

Everything lives in one connected workspace

Scalable

Built to grow with your firm, not hold it back

Income Reconciliation

The hardest feature in advice tech. Done right.

Income reconciliation is the mountain every back office platform has to climb. It requires comprehensive client data, deep provider integrations, and intelligent matching logic. We built ours from first principles.

Every Fee Type

Initial fees, ongoing fees, commissions, ad-hoc charges, time-based fees, and alternative payment routes. Set up expectations once and track them automatically.

Intelligent Matching

Automatic matching between statement lines and expectations, with configurable tolerance rules. Handles complex many-to-one and one-to-many scenarios.

Statement Processing

Upload bank and provider statements in CSV, or convert PDF statements automatically. Map columns, reconcile, and close events in a structured cycle.

Fee Splits & Configuration

Configure fee splits between advisers, former advisers, and introducers. Assign advisers to accounts in bulk with full control over commission structures.

Full Visibility

Track expectation statuses (active, inactive, unreconciled, reconciled), run events, and see exactly where every pound of income stands.

Finance Dashboard

Dedicated Finance MI view showing reconciled income, income by provider, income by category, adviser breakdowns, and 12-month trends.

Sarah ChallenorAdviser Outsourcing
“It's the most intuitive, easy-to-use, and comprehensive income reconciliation system that exists.”

Sarah Challenor

Director, Adviser Outsourcing — runs income reconciliation for dozens of UK financial advice firms

Real-time Intelligence

Three dashboards. Every metric that matters.

Management, Finance, and Personal views — each tailored to role permissions and showing the metrics your team actually needs.

Management

Directors & Regional Managers

  • Headline AuM across the firm
  • Total clients with vulnerability tracking
  • Lead conversion rates (30-day rolling)
  • AuM and client count per adviser
  • Workflow efficiency and completion
  • Provider and plan type distribution

Finance

Finance Managers & Team

  • Total reconciled income per period
  • Income trends over 12 months
  • AuM breakdown by adviser
  • Income by provider over time
  • Income by category and plan type
  • Adviser income breakdown (initial + ongoing)

My Accounts

All Advisers & Admins

  • Personal client count and AuM
  • Upcoming client birthdays (7 & 30 day)
  • Active workflows and review load
  • Personal income breakdown
  • Workflow efficiency scores
  • Provider usage across your clients

Ready to modernise your back office?

See why advisers are switching from legacy systems to the workspace that replaces them all.

No lock-in. Modular pricing. Full support included.